start a new service account
I&M, be ready to provide:
- Your service location
- When you want to begin service
- Information about you and your account
- Billing and service information
- A security deposit
If you're a current
customer and you're moving within
or to another AEP company, you can quickly and easily
transfer your service to a new location.
Close your account with
You can modify your electric service
- Repositioning your existing meter and/or electric service drop
- Removing your existing meter and/or electric service drop
- Removing temporary electric service
- Removing an outdoor light leased from
- Upgrading your electrical service to provide power for a newly-installed electrical
appliance such as a heating or air conditioning unit
Request Letter of Credit
Are you looking for credit references? We can send you a letter of credit based
on your history with us.
Meter Reading Schedule
- Learn to read your meter
- Track your usage
- View your schedule
Note: Your meter may be read 1 business day before or 1-2 business days after the
Learn about customer choice in Michigan.
If you're in charge of a building project,
can give you:
3rd-party Authorization For Business Accounts
Business account holders can give 3rd parties authorization to access their energy usage information.