Whether blue skies or the moments following severe weather, our lineworkers play a valuable role at Indiana Michigan Power (I&M) – but also within our communities. They weather challenging conditions and dedicate long hours to ensure reliable, safe power for our customers. Throughout the year, we appreciate the work they do and the passion they show individuals nearby or miles away. And our customers feel the same. 

In recognition of the recent National Lineworker Appreciation Day on April 18, customers had the opportunity to submit messages of gratitude for I&M’s lineworkers.

“You are brave people. Thank you for all you do, often under terrible conditions.” – Debra, Fort Wayne

“During this last round of storms, you really went over and above to ensure that our community was safe and that our power came back on as soon as possible. For that, we are grateful. All the best to you and your families. Thank you.” – Karen, South Bend, Ind.

“Your crews work long and hard to replace many poles in our neighborhood. Multiple employees were friendly and courteous, waving and smiling during a stressful time. Thank you for taking time away from your family to help our families.” – Jay, Daleville, Ind.

“We see you out there working but we don't get to thank you face to face so please know you are appreciated so much for your often behind the scenes contributions to our community.” – Carol, Marion, Ind.

“I understand how dangerous your job is and I want you to know that you are truly our Heroes after all storm. Thank you so much for all you do!” – Marcella, Three Rivers, Mich.

Linework requires significant passion and skill. Often, crews are called upon in the middle of the night, during stormy conditions, on holidays or during time with their families to respond to emergencies. They work to safely restore power for customers to resume their normal lives, but also to restore hope following a catastrophic weather event. 

“My 3-year-old son watched you work hard through the window and clapped cheerfully when the lights came back on! In his eyes, you’re heroes – and in ours too. Thank you for everyting you do!” -Aref, South Bend, Ind.

“Thank you for all of your hard work and all of the sacrifices you make to get us up and running after a storm causes our power to go out. Please be safe and know I appreciate you!” – Melissa, Niles, Mich.

“Just wanted to thank you all for your hard work and dedication during the whole year and especially during the latest storm. It’s appreciated more than you know.” – Jeffrey, Lakeville, Ind.

“Thank you for your professionalism and dedication to keep the power on, especially during less than ideal conditions. Your hard work does not go unnoticed (and the kids enjoy seeing you working in your bucket trucks!).” – Colleen, Parker City, Ind.

Thank you messages came from all directions throughout our 164 communities. And through this, we are humbled by the response from many thanking our lineworkers, and further expressing appreciation for the work they do as first responders each day.

“Your hard and dangerous work,  is definitely not unnoticed! Working through the storms, last week was scary, with winds and dangerous conditions. I also am grateful for your families. That are away at a moments notice. Thank you to all. Please stay safe.” – Kathy, Edwardsburg, Mich.

“Just want you to know how much we appreciate all the time and effort you expend trying to keep us safe.  We don't often realize that your job is endless.” – Donald, Fort Wayne, Ind.

“Thank you so much for your special efforts in our area for restoring power earlier than projected. We appreciate your excellent service for every troubled event.” – Jack, Muncie, Ind.

“We appreciate your ability to get the power back on after a storm. We know mother nature is a furious force at times, but your sacrifice to get the grid going again is special. Thank you so much.” – Thomas, Elkhart, Ind.

“I would just like to thank you for all of your service to families in our community.  It takes a special caring individual to take risks in helping hundreds of others be comfortable and safe.  Thank you!!  You are awesome.” – Juanita, South Bend, Ind.