Neighbor To Neighbor Fund

The I&M Neighbor to Neighbor Program is an emergency relief fund available to qualified I&M customers in Indiana. Administered by Dollar Energy Fund, the program helps low-income customers pay electric bills with a utility assistance grant applied directly to their I&M bill.

Just a small amount a month can help a neighbor in need.

In the wake of the COVID-19 pandemic, I&M is helping more Hoosiers customers become eligible for a higher amount of assistance. I&M is donating $175,000 to the Neighbor to Neighbor Program, and I&M is temporarily expanding eligibility guidelines and the maximum award.

Make a Donation

Getting Assistance

Who is Eligible?
Eligible households:

  • Are customers of Indiana Michigan Power
  • Have made a sincere effort of payment on their I&M bill.
  • Have a past-due balance on their I&M bill.
  • From now through December 31, I&M is raising the income eligibility for customers to 200% of the Federal Poverty Level to 250%. A family of four may qualify if they earn below $65,500 per year, or $5,458 per month.
  • In addition, the maximum grant to a family will increase from the current $250 to $350.

When is the Program Available?
Customers can apply immediately.

The program will remain available until funding is depleted. Applications will be processed on a first-come, first-served basis.

Customers can apply to the agency that serves their county:

  • ADAMS, ALLEN, DeKALB, STEUBEN, WHITLEY: Brightpoint, 800-589-3506
  • BLACKFORD: Muncie Mission, 765-288-9122
  • DELAWARE: Interlocal Community Action Program-Delaware County, 765-288-8732; or Muncie Mission, 765-288-9122
  • GRANT: Interlocal Community Action Program-Grant County, 765-573-5193
  • HENRY: Interlocal Community Action Program-Henry County, 765-529-4403
  • JAY: Interlocal Community Action Program-Delaware County, 765-288-8732
  • LaPORTE: Brightpoint, 800-589-3506; or North Central Community Action Agency, 219-872-0351
  • MADISON: Interlocal Community Action Program-Madison County, 765-298-8086
  • OTHER INDIANA COUNTIES: If your county is not listed, you may call an agency in a neighboring county or visit the Dollar Energy Fund Agency Finder.

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Privacy Policy for Indiana Michigan Power (I&M), a unit of American Electric Power (AEP)


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I&M uses Flurry Analytics Service (provided by Yahoo) in order to improve its mobile apps. Flurry’s privacy policy governs the use of this information.

Also, I&M reserves the right to share any aggregated information (i.e., non-personally identifiable information) with any third parties for any reason, unless prohibited by law.

We will not sell, rent or otherwise disclose the information we gather about you or your account to any third party, except as outlined in this Privacy Policy.


I&M takes reasonable steps to protect your personally identifiable information as it is transferred to us, through the use of Web technologies such as the Secure Sockets Layer and others. However, no Internet transmission of information is ever completely secure or error-free. In particular, e-mail sent to or from I&M may not be secure.

How to Reach Us

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This policy was last revised on December 13, 2017.

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