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July 11, 2025
Youth sports are a “grand slam” for the community. Offering an opportunity to grow and learn, sports can have an impact long into the future – but not without the right support.
July 10, 2025
We have many resources to help customers cut energy costs. Our Energy Efficiency and Customer Program managers, including Heyde Mitchell, are the most valuable. She can help increase your home’s energy efficiency while amping down costs.
Alerts from I&M are a simple, effective way to stay connected, prepared and in control of your power needs. In addition to peace of mind, alerts offer personalized communication that align with your I&M account.
July 8, 2025
As we assess damage from severe weather, some of the equipment needing repaired may not be owned by I&M. This is critical to understand as we work to return service to our customers as safely and quickly as possible.
July 7, 2025
Ahead of projected storms, you may be warned to have an emergency kit ready – which should be fit for your home’s specific needs. Simple steps can keep your family one step ahead if severe weather strikes.
July 2, 2025
It is a fact that weatherization is beneficial in the summer months too. A common practice highlighted in winter, weatherization can promote energy efficiency and offer potential savings on a monthly energy bill – in any season.
July 1, 2025
You get a call from I&M about an upcoming “service interruption scheduled for your area.” To ensure customers have reliable power, temporary outages allow crews to safely complete projects to enhance service.
June 30, 2025
At home, you might think about your energy use more than you would at work; however, energy-saving practices are just as important in the office as they are at home.
June 26, 2025
Before you take advantage of what the river has to offer, there are important safety measures you need to know.
June 25, 2025
Cannonball into summer savings – literally. To make the most of your pool or hot tub this summer, splash in some simple energy-saving practices that can offer potential savings on your monthly bill.
“Remember User ID” helps you log in without having to memorize your ID or look it up every time. When you opt in, we automatically fill in your ID from then on. To avoid unauthorized access, you’ll still have to enter your password.
Your security code is a short word or phrase you set up with our customer service associates to provide extra protection for your online account.
If you have forgotten your security code, please call 800-311-4634.
System Maintenance Many online functions, like login and outage reporting, won't be available from 1:00 AM - 7:00 AM ET on Sunday, 7/13.
If you have an urgent issue, please call our Customer Operations Center at 800-311-4634.