Thank you for your patience.
The media contacts are for credentialed members of the news media only. Not a reporter? Call one of our customer service numbers.
Fort Wayne, Muncie, Marion and Surrounding Areas
South Bend, Elkhart, SW Michigan and Surrounding Areas
News Media After Hours Hotline
D. C. Cook Nuclear Plant
AEP Corporate Media Relations
For general inquiries or questions about your account, please call our Customer Solutions Center.
Customer Service
Report a Power Outage
“Remember User ID” helps you log in without having to memorize your ID or look it up every time. When you opt in, we automatically fill in your ID from then on. To avoid unauthorized access, you’ll still have to enter your password.
Your security code is a short word or phrase you set up with our customer service associates to provide extra protection for your online account.
If you have forgotten your security code, please call 800.311.4634.
System Maintenance Many online functions, like login and outage reporting, won't be available from 10:00 PM - 10:10 PM ET on Saturday, 8/31.
If you have an urgent issue, please call our Customer Operations Center at 800.311.4634.