Storm and Outage Details

WHAT YOU NEED TO KNOW:

• Amid widespread storm damage from Wednesday night, Indiana Michigan Power (I&M) restoration workers are focused on getting power back to customers safely and quickly. 

  

• Assessment crews have found considerable damage, including more than 150 broken or damaged poles and nearly 400 individual spans of downed power lines.
• As crews work to replace or repair power poles and restring power lines, they are prioritizing safety, navigating debris-filled roadways, standing water, muddy work areas and numerous downed trees.
• Nearly 1,700 I&M employees, mutual assistance personnel and contractors remain dedicated to working through the evening to restore power to those affected in the Delaware County area. As of 4:30 p.m., more than 6,000 customers are without service.
• I&M anticipates having the majority of customers who can receive power restored by 11 p.m. Thursday. Many customers will receive service before the estimated time. Customers can sign up for mobile alerts to receive personalized restoration information at IndianaMichiganPower.com/Alerts.

• I&M urges the public to remain a safe distance away from crews restoring power. Our team is working near dangerous equipment, often in clearly marked safe areas. Please be alert in work zones and give enough room to keep crews safe as they work to restore power.
• As customers inspect damage, please be cautious. Don’t attempt to remove tree limbs or debris yourself or walk near standing water if it is near a downed power line. If you notice a downed line or other hazard, stay far away and call local police or I&M immediately at 1-800-311-4634.

STAY CONNECTED:

As a result of the significant impacts from the storm, I&M customers should prepare to be without service until 11 p.m. Thursday. Estimated restoration times are when crews expect at least 90% of customers who can receive power to be restored, but most customers will receive power before the below estimated time. Stay connected and informed with the following:

• Monitor the status of your outage at IndianaMichiganPower.com/App.
• Sign up for text and email alerts on the app or at IndianaMichiganPower.com/Alerts.
• View outages and estimates at IndianaMichiganPower.com/OutageMap.

CAN CUSTOMERS RECEIVE POWER?

Now is the time for customers to determine whether their home can receive power. I&M cannot connect power to a home or business if there is damage to the service entrance, which is owned by the customer. A licensed electrician must repair damage before power can be restored. Learn more about the responsibilities of a property owner and I&M here. 

SAFETY MESSAGES:

• Stay Away from Downed Lines: Remember, all downed lines should be considered deadly. The power line and anything it could touch, including fences or in standing water, can carry electric currents which could cause serious or even fatal injuries. If you see a fallen wire, keep yourself and others, including pets away and call local police or Indiana Michigan Power immediately at 1-800-311-4634.
• Look Up. If you’re outside, please look up and be aware of your surroundings as the ground is saturated from the rain and trees and limbs could fall at any moment.
• I&M urges the public to remain a safe distance away from crews restoring power. Our team is working near dangerous equipment, often in clearly marked safe areas. Please be alert in work zones and give enough room to keep crews safe as they work to restore power.
• Let us know if you plan to use a generator. This protects you and our line workers restoring power. See our Generator Safety Tips for a full list of ways to stay safe.
• For more safety tips visit IndianaMichiganPower.com/safety/storms/.