Storm and Outage Details

WHAT YOU NEED TO KNOW:

• Indiana Michigan Power (I&M) crews continue to work to restore as quickly as they safely can after Wednesday night’s storms. As of 8:30 p.m., nearly 60% of impacted customers have been restored with approximately 4,800 customers without service. At the peak of the storm, more than 12,000 customers lost power.

  

• A team of nearly 1,700 I&M employees, mutual assistance personnel and contractors will prioritize safety as they remain focused on restoring power to the Muncie community this evening.
• Crews’ efforts to restore power were slowed down on Thursday by the scope of the damage, muddy terrain and standing water.
• Assessment crews have discovered 170 broken or damaged poles and nearly 400 individual spans of downed power lines. Several outages have numerous broken poles needing to be replaced before service can be restored. Saturated soil made it difficult to set and install new poles. 
• I&M anticipates having the majority of customers who can receive power restored by 11 p.m. Thursday. Many customers will receive service before the estimated time. Crews will continue to work through the night to restore customers.
• Customers can sign up for mobile alerts to receive personalized restoration information at IndianaMichiganPower.com/Alerts.

• I&M urges the public to remain a safe distance away from crews restoring power. Our team is working near dangerous equipment, often in clearly marked safe areas. Please be alert in work zones and give enough room to keep crews safe as they work to restore power.
• As customers inspect damage, please be cautious. Don’t attempt to remove tree limbs or debris yourself or walk near standing water if it is near a downed power line. If you notice a downed line or other hazard, stay far away and call local police or I&M immediately at 1-800-311-4634.

STAY CONNECTED:

Stay connected and informed with the following:

• Monitor the status of your outage at IndianaMichiganPower.com/App.
• Sign up for text and email alerts on the app or at IndianaMichiganPower.com/Alerts.

·       View outages and estimates at IndianaMichiganPower.com/OutageMap.

CAN CUSTOMERS RECEIVE POWER?

Now is the time for customers to determine whether their home can receive power. I&M cannot connect power to a home or business if there is damage to the service entrance, which is owned by the customer. A licensed electrician must repair damage before power can be restored. Learn more about the responsibilities of a property owner and I&M here. 

SAFETY MESSAGES:

• Stay Away from Downed Lines: Remember, all downed lines should be considered deadly. The power line and anything it could touch, including fences or in standing water, can carry electric currents which could cause serious or even fatal injuries. If you see a fallen wire, keep yourself and others, including pets away and call local police or Indiana Michigan Power immediately at 1-800-311-4634.
• Look Up. If you’re outside, please look up and be aware of your surroundings as the ground is saturated from the rain and trees and limbs could fall at any moment.
• I&M urges the public to remain a safe distance away from crews restoring power. Our team is working near dangerous equipment, often in clearly marked safe areas. Please be alert in work zones and give enough room to keep crews safe as they work to restore power.
• Let us know if you plan to use a generator. This protects you and our line workers restoring power. See our Generator Safety Tips for a full list of ways to stay safe.

For more safety tips visit IndianaMichiganPower.com/safety/storms/.