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Resources to Ensure I&M Bill Pay Ease

December 18, 2024

Keeping up with routines and schedules can be challenging, so why not take advantage of making one thing easier, like how you pay your energy bill each month. Indiana Michigan Power (I&M) offers several programs and services that can help make how you pay a bit easier.  

Hot summers and cold winters can make budgeting difficult – especially related to energy use. Paired with unpredictable seasons, the total amount due for one month can vary from the previous or upcoming months. Through the Average Monthly Payment (AMP) plan, customers can spread out their energy costs over the entire year, so payments are about the same amount each month. This is determined by averaging the last 12 months of bills to create an average monthly payment, which may change slightly each month based upon use. The difference between the amount paid and an actual bill is added or subtracted from a deferred balance throughout the year.

Signing up for the AMP plan is simple. Customers can log in to their account and see what their monthly payment will be. If the program and that amount work, simply accept the terms and click “Enroll.” It is that easy. The AMP plan will renew each year automatically on the anniversary date of enrollment as long as the I&M account remains active, and the account balance is current.

Your time is valuable. Automatic monthly bill pay not only saves time, but also helps to avoid late fees. Through I&M’s AutoPay program, bills are paid automatically by connecting your utility and bank accounts. This program will secure payment directly from your bank account every month, ensuring payments are made on time. Customers can log in to their I&M account to setup or manage AutoPay option.

Paperless may be another option to consider. Instead of receiving a paper copy of your monthly bill, an email notification is sent, alerting when a bill is ready. Additional notifications include a reminder when a bill is coming due and confirmation that a payment was received. Reviewing the bill is simple and can be done at any time from a phone, tablet or computer. Bills are also available to print if needed. Once enrolling to receive bills online, you will no longer receive paper bills.  

Make the most of I&M’s programs for monthly bill pay as well as the tools available within your I&M account. Understanding how to use your account can add significant benefit, and possible savings. Don’t have an online account? Visit the account page on our website to register with an active email address along with phone number, address or account number.

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