Indiana Michigan Power is temporarily suspending all disconnections for non-payment as the coronavirus (COVID-19) continues to spread in our communities.

We know our customers are concerned about their families and ensuring they have reliable electric service allows them to focus on staying healthy and well.  Indiana Michigan Power is committed to doing what we can to help our customers, our employees, and the communities we serve as we navigate this uncertain time.

If customers have any questions or concerns, please call our Customer Operations Center at:

Indiana customers: 1-800-311-4634

Michigan customers: 1-800-311-6424

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Indiana Michigan Power (I&M) is headquartered in Fort Wayne, and its 2,370 employees serve more than 597,000 customers. More than half of its generation is emission-free, including 2,278 MW of nuclear generation in Michigan, 450 MW of purchased wind generation from Indiana, 22 MW of hydro generation in both states and approximately 15 MW of large-scale solar generation in both states. The company’s generation portfolio also includes 2,600 MW of coal-fueled generation in Indiana.

American Electric Power, based in Columbus, Ohio, is focused on building a smarter energy infrastructure and delivering new technologies and custom energy solutions to our customers. AEP’s more than 17,000 employees operate and maintain the nation’s largest electricity transmission system and more than 219,000 miles of distribution lines to efficiently deliver safe, reliable power to nearly 5.4 million regulated customers in 11 states. AEP also is one of the nation’s largest electricity producers with approximately 32,000 megawatts of diverse generating capacity, including 4,300 megawatts of renewable energy. AEP’s family of companies includes utilities AEP Ohio, AEP Texas, Appalachian Power (in Virginia and West Virginia), AEP Appalachian Power (in Tennessee), Indiana Michigan Power, Kentucky Power, Public Service Company of Oklahoma, and Southwestern Electric Power Company (in Arkansas, Louisiana and east Texas). AEP also owns AEP Energy, AEP Energy Partners, AEP OnSite Partners and AEP Renewables, which provide innovative competitive energy solutions nationwide.

MEDIA CONTACT:

Brian Bergsma

Director of Communications and State Government Affairs

Indiana Michigan Power

(317) 670-3561

bebergsma@aep.com

Schnee’ Garrett

Indiana Michigan Power Communications

(574) 283-1852

smgarrett@aep.com