Michigan Public Service Commission Approves I&M Rate Agreement

The Michigan Public Service Commission (MPSC) on Thursday approved a settlement agreement that establishes new rates in support of Indiana Michigan Power’s Michigan Plan, originally submitted last June.

The agreement was reached between Indiana Michigan Power (I&M) and parties representing the interests of consumers, environmentalists, businesses and the state of Michigan. MPSC approval provides I&M the opportunity to make significant investments in energy generation, transmission and distribution to strengthen and modernize the electric grid, improve reliability and better serve customers.

“The agreement was the result of discussions between all the parties in the pending rate review to establish rates that balance the need for I&M to provide safe, reliable power while reducing the amount of the initial proposal,” said Toby Thomas, I&M President and Chief Operating Officer. “We are strengthening our infrastructure, modernizing the southwest Michigan electric grid and supporting our continued efforts to transition to more diverse generation options as we focus on working with our customers and keeping the lights on 24/7 for the homes and businesses we serve.”

The MPSC authorized a rate increase of $36.4 million in Michigan, about 37% less than originally requested. New rates supporting the Michigan Plan will take effect February 1. Residential customers who use 1,000 kilowatt hours (kWh) of electricity per month will see their monthly bills rise about $24 to $156.93, an increase of 80 cents per day. In the months of February through May, part of the increase will be credited back to customers and designated on bills as “phase-in credit.”

The MPSC also authorized rates that will enable I&M to assist customers by eliminating the monthly residential service charge of $7.25 for qualifying low-income customers. I&M will also decrease rates for customers ages 65 and older who use relatively low amounts of electricity. For example, senior citizens using 250 kWh will see their bill drop 26 percent. Those using 500 kWh will see a reduction of 7%.

In addition, I&M will not file for a rate review with the MPSC before 2022, and will not change base rates until 2023 at the earliest. (Rates will fluctuate before then due to factors such as fuel prices, transmission and other tracked variables.) 

I&M intends to invest millions of dollars to enhance reliability with its Michigan Plan, including:

  • Supporting the continued operation of I&M’s Cook Nuclear Plant, which generates enough emission-free energy to power more than 1.5 million homes.
  • Proactively trimming trees in a manner that respects the environment while addressing the No. 1 cause of service interruptions.
  • Strategically and responsibly prioritizing infrastructure upgrades such as new poles and wires, and adding technology that makes the electric grid powering southwest Michigan smarter and stronger.

The agreement also establishes the IM Plugged-In program to expand incentives for electric-car charging beyond houses to apartment buildings and commercial fleet vehicles. The approved plan opens the door for more publicly accessible charging stations at businesses and along Michigan’s interstates.

The agreement involves I&M; the Michigan Public Service Commission Staff; Michigan Attorney General Dana Nessel; the Association of Businesses Advocating Tariff Equity; Citizens Against Rate Excess; Energy Michigan, Inc.; the Environmental Law & Policy Center; the Ecology Center; the Solar Energy Industries Association; Vote Solar; the Sierra Club; the City of Auburn, Ind.; the Great Lakes Renewable Energy Association; and the Residential Consumer Group.

#  #  #

Indiana Michigan Power (I&M) is headquartered in Fort Wayne, and its 2,370 employees serve more than 597,000 customers. More than half of its generation is emission-free, including 2,278 MW of nuclear generation in Michigan, 450 MW of purchased wind generation from Indiana, 22 MW of hydro generation in both states and approximately 15 MW of large-scale solar generation in both states. The company’s generation portfolio also includes 2,600 MW of coal-fueled generation in Indiana.

American Electric Power, based in Columbus, Ohio, is focused on building a smarter energy infrastructure and delivering new technologies and custom energy solutions to our customers. AEP’s more than 17,000 employees operate and maintain the nation’s largest electricity transmission system and more than 219,000 miles of distribution lines to efficiently deliver safe, reliable power to nearly 5.4 million regulated customers in 11 states. AEP also is one of the nation’s largest electricity producers with approximately 32,000 megawatts of diverse generating capacity, including 4,300 megawatts of renewable energy. AEP’s family of companies includes utilities AEP Ohio, AEP Texas, Appalachian Power (in Virginia and West Virginia), AEP Appalachian Power (in Tennessee), Indiana Michigan Power, Kentucky Power, Public Service Company of Oklahoma, and Southwestern Electric Power Company (in Arkansas, Louisiana and east Texas). AEP also owns AEP Energy, AEP Energy Partners, AEP OnSite Partners and AEP Renewables, which provide innovative competitive energy solutions nationwide.

Brian Bergsma
Director of Communications
and State Government Affairs
(317) 670-3561

Tracy Warner
Corporate Communications Manager
(260) 408-3420

More From I&M

Mobile App Learn more

The Power is in Your Hands

Find Out How Save Money & Energy

Save Money & Energy

Sign Up Now Pay Online for Free with Paperless Billing

Pay Online for Free with Paperless Billing

Learn More Understanding Your Residential Bill

Understanding Your Residential Bill

Select your state:

Visit AEP.com
Use of this site constitutes acceptance of the AEP Terms and Conditions. View our Privacy Policy. © 1996-2020 American Electric Power. All Rights Reserved.

Privacy Policy

Privacy Policy for Indiana Michigan Power (I&M), a unit of American Electric Power (AEP)


This Privacy Policy applies only to IndianaMichiganPower.com and the Indiana Michigan Power customer mobile app (com.aep.customerapp.im). Other AEP websites and apps may be governed by their own privacy policies, appropriate to the uses and needs of each. Throughout the site or app, we may provide links to resources and sites that are not part of IndianaMichiganPower.com or the Indiana Michigan Power customer mobile app. This Privacy Policy does not apply to those resources and sites.


By using this site or app, you consent to the terms of this Privacy Policy. Whenever you submit information via this site or app, you agree to the collection, use, and disclosure of that information in accordance with this Privacy Policy.

Information Collected

  1. Passively collected information

    During your use of this site or app, we may collect anonymous information about your visit here through the use of server logs, cookies, scripts, tracking pixels and other Web traffic tracking systems. This information is aggregated and used to improve user experience through analysis of user activities. This information is never combined with any of the personally identifiable information you may provide in your use of the features of this site or app.
  2. Personally identifiable information

    On certain forms of this site or app, you may be asked to provide information about yourself or your account with us, either to identify yourself to us or to request a service from us. In each case, we will inform you what information is provided at your option and what information is required to complete the transaction or activity you are engaged in. If you are unwilling to provide this required information, you will be unable to complete the requested transaction.

Use and disclosure of information

The information you provide to us will be used to respond to requests you may make for services. Some or all of this information may be added to your permanent account record and may be used for research purposes.

In addition, we may use elements of this information in the following situations:

  1. We may transfer the information to I&M’s affiliates and subsidiaries, unless such transfer is prohibited by law;
  2. We may transfer the information as part of a merger, consolidation, acquisition, divestiture or other corporate restructuring (including bankruptcy);
  3. We may make the information available to third parties who are providing the product, service or information that you have requested (but not your password);
  4. We may make such information available to third parties who are providing services to I&M (for example, providing the information to third parties performing computer-related services for I&M);
  5. We may use the information to communicate with you about products and services that may be of interest to you.
  6. We may disclose the information if we form a good-faith belief that disclosure of such information is necessary to investigate, prevent, or take action regarding any illegal activities or regarding interference with the operation of our site or violation of its terms of use; or
  7. We may disclose the information if we believe that disclosure is required by law or regulation or in response to a subpoena or other order of a court or other governmental agency.

I&M uses Flurry Analytics Service (provided by Yahoo) in order to improve its mobile apps. Flurry’s privacy policy governs the use of this information.

Also, I&M reserves the right to share any aggregated information (i.e., non-personally identifiable information) with any third parties for any reason, unless prohibited by law.

We will not sell, rent or otherwise disclose the information we gather about you or your account to any third party, except as outlined in this Privacy Policy.


I&M takes reasonable steps to protect your personally identifiable information as it is transferred to us, through the use of Web technologies such as the Secure Sockets Layer and others. However, no Internet transmission of information is ever completely secure or error-free. In particular, e-mail sent to or from I&M may not be secure.

How to Reach Us

If you would like to update your personally identifiable information or if you have questions about this privacy policy, please contact us.

Changes to This Policy

I&M reserves the right to change this Privacy Policy at any time. If this Privacy Policy changes, the revised policy will be posted to this site. Please review this Privacy Policy before you provide any personally identifiable information through this site. Use of our web site after the posting of a revised privacy policy constitutes your consent to the revised policy.

This policy was last revised on December 13, 2017.

Close ×

Sign Up For Alerts

Subscribing to I&M alerts gives you instant notification for:

  • Billing & Payments - avoid late payments and disconnection
  • Outage Updates - find out if there's an outage at your address and when power will be back on

Win an Xbox One with Alerts!

Enroll in alerts to be eligible to win. Subscribing to I&M alerts gives you instant notification for:

  • Billing & Payments - avoid late payments and disconnection
  • Outage Updates - find out if there's an outage at your address and when power will be back on

Loading video...